Ensure that the person presenting the Card is the Cardmember. The American Express® Card is not transferable, even amongst members of the same family. Simple checks include matching the full name and Member Since date on the Card with the Card presenter. You should be suspicious of any customer who is:
- Nervous or attempting to hurry things up
- Purchasing large or expensive items without regard to detail
- Looking at the Card before signing the Record of Charge
Check the overall appearance of the Card. Does it look tampered
with? Is the signature panel taped or painted over with correction
fluid or erased? Are there valid dates shown on the front of the Card?
Ensure that the account number on the front of the Card
matches the one on the back of the Card, and that they both
match the account number printed on the receipt.
If you are in any way suspicious, call Authorisations on 0 2273 5522