American Express - Philippines - Merchant Services

Welcome to Merchant Services Customer Service, where you can find the answers you need - quickly and easily.


	Where would you like to use the Card?

If you have a favourite restaurant, retailer or other merchant and they do not accept the American Express® Card, why not let us know? You can submit these details by phone or by fax.

By Phone:
Simply phone American Express on 02 814 4751 or domestic toll-free 1800 1888 2639 (8:30am to 5:30pm, Monday to Friday).

By Fax:
Download and complete the form below and fax to us at 02 893 3272.

Where would you like to use the Card?
(PDF: 50 KB / 1 page)

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	Order complimentary promotional materials


	Contact Customer Service

Emergency contact information
Report lost or damaged terminals or equipment	02 814 4650 or domestic toll-free 1800 1888 2639

Learn about accepting the Card
Apply to accept the Card	02 814 4751 or domestic toll-free 1800 1888 2639

Manage your merchant account
General customer service	02 814 4650 or domestic toll-free 1800 1888 2639 (8:30 am to 5:30 pm, Monday to Friday)

Doing business with American Express
For authorisations, address verification or if you suspect fraud	02 814 4666 or domestic toll-free 1800 1888 2639

Profit more from your relationship
Order complimentary promotional materials	02 814 4650 (8:30 am to 5:30 pm, Monday to Friday)

View Web Site Rules and Regulations, Trademarks, Personal Information Collection Statement and Privacy Statement. Copyright © 2002 American Express Company. All Rights Reserved. Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations. American Express International, Inc., 4/F ACE Building, Rada corner dela Rosa Streets, Legaspi Village, Makati City, Philippines.