American Express Personal - Malaysia - Customer Service

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Welcome to Merchant Services Customer Service, where you can find the answers you need - quickly and easily.


	Where would you like to use the Card?

If you have a favourite restaurant, retailer or other merchant and they do not accept the American Express® Card, why not let us know? You can submit these details by phone or by fax.

By Phone:
Simply call Maybank at 03 2074 7570 (8.45am to 5.45pm) Monday to Friday

By Fax:
Download and complete the form below and fax to us at 03 2715 9440

Where would you like us to use the Card?
(PDF: 45 KB / 1 page)

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	Order complimentary promotional materials


	Contact Customer Service

Emergency contact information
Report stolen or damaged terminals or equipment	03 2050 0066

Learn about accepting the Card
Apply to accept the Card	03 2050 0066

Manage your merchant account
General customer service	03 2050 0066 (8:45 am to 5:45 pm, Monday to Thursday) (8:45 am to 4:45 pm, Friday)

Fraud Prevention
Call authorisations for address verification If you suspect fraud	03 2050 0213 03 2050 0213

Profit more from your relationship
Order complimentary promotional materials	03 2050 0066 (8:45 am to 5:45 pm, Monday to Thursday) (8:45 am to 4:45 pm, Friday)


	Keep your Merchant Account Up to Date

Keep your business contact details up-to-date so we can service you and your customers better. Simply fill in this form and fax it back to us.

Update your Merchant account
(PDF: 833 KB / 1 page)

This document is in PDF format, which requires the Adobe Acrobat Reader. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated.

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